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If you have any questions at all, please contact our friendly team on 1300 798 779.
Eco Lowline Attachment
This optional accessory adds 3 extra lines to your clothesline. It may be attached to any of the Eco foldown clotheslines to increase the total line space of your clothesline.
The Lowline attachment sits 400mm below the main frame and is either attached to the main frame so it moves up and down when the main frame is folded, or it can be detached from the main frame and folded flat to the wall if not required.
The units the Eco Lowline attachment fits include:
Note: The Lowline attachment cannot be added to an existing clothesline as the wall brackets need to be longer to accommodate the Lowline.
Shipping
When you place an order, we will estimate delivery dates for you based on the availability of your items and as a general rule we make every effort to have most orders delivered within 2 - 9 working days from date of order depending on your location within Australia and the product purchased.
Please keep in mind some products are of a 'Made to Order' nature and may take a little longer. Rural and regional areas can take longer, up to approx. 12 - 19 working days.
Installation
If you have ordered installation or want to have your new clothesline installed by one of our professional installers, please see the steps below which outline the order/installation process.
Step 1. Place your order online or over the phone by calling 1300 798 779
Step 2. Your order will be processed within 24 hours (Mon - Fri) and the details of your order are then sent to the warehouse and the appropriate installer.
Step 3. Depending on the product you have chosen and your location the clothesline will either be picked up from the warehouse or sent by courier to the installer.
Step 4. Once the clothesline installer has the clothesline and he is ready to do your installation, he will call you directly on the phone number provided to arrange the installation day with you. Please make sure you provide the most contactable phone number/s. The installer will bring the clothesline with him on the day of installation.
Step 5. This process generally takes approx. 1 - 3 weeks depending on seasonal demand.
To view the complete guide to clothesline installation, please click on the following link Clothesline Installation Process
If you're not happy with your purchase, return it within 100 days for a full refund.
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